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Make your move.
Keep your center.

Serious Business®

Jan 14-15 • New Orleans

SalonBiz® PowerUp®
Jan 13

Meet
the 2018 Speakers

Robert Cialdini, Ph.D

Robert Cialdini

Background: Influence researcher who shares his findings in bestselling books—and through his company, Influence at Work

Specialty: Teaching people how to persuade in a way they feel good about

Newsworthy: New York Times, Wall Street Journal, and USA Today bestselling author. Frequently regarded as the “Godfather of Influence”

Why it matters to salons: As a business owner, boss or stylist, you constantly encounter situations in which you need to persuade others to understand (and sometimes implement) your point of view. Dr. Cialdini teaches people how to do so in a way that aligns with your values and leadership style.

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Kim Scott

Kim Scott

Background: Tech Industry Advisor, Coach & Leadership Specialist

Specialty: Coaching leaders to be equal parts fierce and compassionate

Newsworthy: New York Times and Wall Street Journal bestselling author of Radical Candor, advisor to major corporations including Twitter, Dropbox

Why it matters to salons: Your team needs to be challenged, but they also need to feel cared for. Kim understands which management practices foster successful relationships, better work and more efficient systems.

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Winn Claybaugh

Winn Claybaugh

Background: Dean & Co-Owner of Paul Mitchell Schools, Motivational Speaker

Specialty: Keeping kindness at the heart of salon education

Newsworthy: Author of Be Nice (Or Else!), host of the beauty industry audio series MASTERS Audio Club, “one of the best motivational speakers in the country” per CNN’s Larry King

Why it matters to salons: After enough time in any industry, it’s easy to lose sight of why you started. Winn helps salons keep that from happening by building a culture that prioritizes kindness, passion and acts of service.

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Barbara De Laere

Barbara De Laere

Background: Beauty business mastermind with a career that has spanned three continents, 33 countries and 10 brands

Specialty: Knowing how beauty brands should position themselves to thrive in ever-changing markets

Newsworthy: Brand-new Senior Vice President/General Manager for Aveda

Why it matters to salons: As the Aveda Global GM, Barbara is uniquely positioned to know how the brand and industry will grow in coming years—and how ensure you evolve along with it.

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Patrick McIvor

Patrick McIvor

Background: Hair Color, Social Media & Brand Strategy

Specialty: Creating perfect hair color and sharing it with the world in a meaningful way

Newsworthy: TEDx Speaker, Techni-Color and Brand Strategist for ARROJO in NYC, founder of HI :) Media Solutions

Why it matters to salons: Based on his TEDx Talk, “The Beauty of Touch”, Patrick will expand on the idea of the importance of touch and the experience we create for our guests.

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Gina Pell

Gina Pell

Background: Internet pioneer & Content Chief of The What, an email newsletter for curious people

Specialty: Spreading transformative ideas that transcend generations

Newsworthy: Content Chief at fast-growing email newsletter The What; founder of Splendora.com

Why it matters to salons: Communicating with—and retaining—team members from other generations can be a salon owner’s greatest challenge. Gina excels in seeking out and communicating the curiosity-piquing ideas that render age irrelevant.

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Donna Gates

Donna Gates

Background: Health & nutrition expert on a mission to change the way the world eats

Specialty: Enabling people to live better lives through better nutrition

Newsworthy: International best-selling author; certified Anti-Aging Health Practitioner; introduced stevia to the US in 1994

Why it matters to salons: Your team can only do their best work if they’re optimally healthy and energized. Donna can guide them to the foods and eating habits that help them feel that way.

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Tom Bilyeu

Tom Bilyeu

Background: Entrepreneur working to change the world by helping mission-based businesses thrive

Specialty: Helping people identify their strengths, develop new skills and break out of old ways of thinking

Newsworthy: Founder of unicorn startup Quest Nutrition valued at over $1 billion; Impact Theory interview series host

Why it matters to salons: All successful businesses have something in common: they’re able to deliver something unlike anything else out there. Tom helps you hone in on the points of difference and driving purpose that will help you make your mark on the world.

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Lance Courtney

Lance Courtney

Background: International Business Trainer & Certified Dream Coach who helps companies boost sales, client retention and recruitment

Specialty: Reinventing systems that are no longer working for your business

Newsworthy: One of only 600 Certified Dream Coaches in the world; featured author; Director of Business Development & Education at Easihair Pro

Why it matters to salons: When you’ve been in the same industry for decades, it’s easy to rely on tried and tested ways of thinking at the expense of innovation. Lance is the rare professional who manages to use his extensive industry knowledge to flip ideas on their head, finding solutions for your business you might never have considered.

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Neil Ducoff

Neil Ducoff

Background: Author, Business Coach, and CEO with almost five decades of industry experience

Specialty: Telling you what you need to hear–even when it’s hard to hear it

Newsworthy: Award-winning author; creator of the team-based pay system

Why it matters to salons: Neil’s uncanny knack for identifying and staying ahead of industry changes makes him an invaluable asset to salon owners in these ever-evolving times.

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Bob Phibbs

Bob Phibbs

SalonBiz® PowerUp® Keynote Speaker

Background: CEO and Founder of The Retail Doctor, a retail consulting company

Specialty: Harnessing your natural strengths to boost retail & make selling feel effortless

Newsworthy: Retail expert who has worked with companies including Caesars Palace, Lego, Tommy Bahama, & Bernina; once helped an independent coffee house raise sales by more than 50% in a year (and 40% the next year)–after a Starbucks opened 75 feet away

Why it matters to salons: You probably didn’t get into hair because you love sales—you did it because you love people and creative expression. Bob knows how to harness those strengths to make sales stronger, in a way that feels effortless.

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Kurt KueffNer

Kurt KueffNer

Background: Master Barber, Aveda Artist, and educator who has helped develop and grow barbering programs around the world

Specialty: The business of barbering—from technical skills to curriculum development

Newsworthy: Former Executive Director of Aveda & VP of Education at American Crew; entrepreneur and owner of Kueffner Workshops

Why it matters to salons: Attracting and retaining male clients isn’t easy. Kurt’s unmatched grasp of the men’s grooming industry allows him to understand what men are looking for in a salon experience—and how you can demonstrate to them that the investment is worth it.

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Gerard Scarpaci

Gerard Scarpaci

Background: Expert stylist & educator with a masterful understanding of the intersection between hair & digital

Specialty: Creator of the Hairbrained community

Newsworthy: Maintaining a sense of community and connection among stylists isn’t just good for the individuals involved—it’s good for the craft as a whole. Gerard understands how to harness the power of the digital world to identify and create new opportunities for growth.

Why it matters to salons: Maintaining a sense of community and connection among stylists isn’t just good for the individuals involved—it’s good for the craft as a whole. Gerard understands how to harness the power of the digital world to identify and create new opportunities for growth.

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Gordon Miller

Gordon Miller

Breakout Panel Moderator

Background: 3+ decades of experience in professional beauty, including senior executive roles at industry-leading companies

Specialty: Helping brands achieve digital and social media success

Newsworthy: CEO of Hairbrained and former Publisher/VP of Integrated Media at American Salon

Why it matters to salons: By harnessing the power of social media to connect, engage and empower hairdressers around the world, Gordon has changed the face of the industry. His understanding of how to replicate that process from a business perspective is invaluable to salon owners and stylists hoping to expand and enhance their digital presence.

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Tatum Neill

Tatum Neill

Breakout Panelist

Background: Stylist, Educator, Platform Artist, and DJ who’s trained under Nick Arrojo and Frédéric Fekkai

Specialty: Using Instagram to spread ideas and build your personal brand

Newsworthy: Co-Founder of Elevate Hair, a first-of-its-kind hair show driven by social media

Why it matters to salons: Tatum tapped into the ways social media is reshaping the industry—and used it to align with the next generations’ preferred means of learning and sharing new ideas

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Brandon Hensley

Brandon Hensley

Breakout Panelist

Background: Salon owner with a passion for entrepreneurship—he also does salon consulting and owns a co-working space

Specialty: Sharing the skills he’s already honed to help other salon owners boost profitability, staff retention and clientele growth

Newsworthy: Co-Founder of Tangerine Salon, one of the largest independent salons in the Dallas market

Why it matters to salons: Sometimes, the only way to know that something will work is by doing it. Consider Brandon the pioneer who’s tried it all for you—and is reporting back to let you know what will work (and what might not).

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Karie Bennett

Karie Bennett

Breakout Panelist

Background: Master Artist with more than three decades of salon industry experience, including two as an owner

Specialty: Steady and authentic salon growth

Newsworthy: First salon owner to receive the Silicon Valley Business Journal's 100 Women of Influence Award; on the Professional Beauty Association’s Salon/Spa Advisory Board

Why it matters to salons: Sometimes, the best advice comes out of left field. But more often, it comes from people who have walked the same road as you. Karie knows what it takes to launch a salon brand that sticks—and continues to thrive for decades.

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Tim Belcher

Tim Belcher

Breakout Panelist

Background: Salon owner and consultant

Specialty: Helping young people pursue and achieve success in careers as salon & spa service providers

Newsworthy: Growing a single salon to include four locations in a major metropolitan market

Why it matters to salons: Like many of us, Tim was 'flying blind' when he opened his salon. However, in the ensuing years, he developed growth and leadership strategies that helped him expand to four locations in the Tampa Bay area—and he’s passionate about sharing those strategies with new and aspiring owners.

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